Hamilton Jazzmaster Thinline Quartz H38541513

We ship to all major destinations in the world (listed below). Your watch is carefully and securely packed in the watch box. The watch box is further secured in a strong non-collapsing cardboard box with layers of impact-proof bubble wrap before shipping.

FedEx/DHL Express Priority Shipping:

We are pleased to offer highly discounted rates or free shipping (to selected countries) for this shipping option. It is fast and you can check the status/location of the package online at any point of time. Your order will reach you in 2-4 days (worldwide) once shipped. Insurance against loss or damage is automatically included with this shipping option. You will receive a FedEx/DHL tracking number usually within 48 hours of placing your order. Using that you can track the location of your package at Fedex or DHL.

Please note that customs taxes / import duties are not included in our price. It is the buyer's responsibility to pay for any customs taxes or import duties imposed by the customs of the buyer's country.

To be eligible for return or exchange, all watches must be sent back to us within the first 30 days following the receipt of the watch and must meet the following conditions:

• Watch in original working condition with no accidental damage caused by you
• No scratches on the watch case, glass or watch strap due to usage
• No resizing, altering of bracelet

If you receive a watch which is damaged in transit or not working on arrival, it is still eligible for return. Please contact us immediately at mentribecontact@gmail.com if you received a defective item.

Once you return the watch, you can opt for either a refund of the purchase price or an exchange with another watch with the price difference topped up or refunded. We will issue a refund within 48 hours of receipt of the return package.

Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.

To request a return please send an email to mentribecontact@gmail.com with the Subject "Return Requested" and indicate your order number and the reason for return in your email. We will reply within 48 hours with your RMA number and return instructions.

All watches listed on Mentribe.com come with either Two Years Extended Worldwide Warranty that we offer ourselves or 1-2 Years International manufacturer warranty.

For brands where we offer our own warranty: When your watch would be in need of repair or servicing, you can send the watch to us and we will repair it for you and send it back to you. You would only be charged for the shipping. For watches shipped with manufacturer warranty cards, if for any reason your local service center cannot repair the watch, you can send it to us for servicing. In such cases, the 2 years extended warranty provided by us applies.

Just drop us an email at: mentribecontact@gmail.com and we will analyse your issue. In case repair is needed we will ask you to send the watch to us, service it and send it back to you.

Warranty conditions:

1. The warranty only covers the internal mechanism of the watch.
2.  The warranty does not cover the watch case, watch bracelet, straps, glass or battery. 
3.  The warranty does not cover external damage to the watch, case, crown and the face of the watch.
4.  Damage to the mechanism of the watch due to rough use, dropping, banging etc. is not covered. Damage to the crown and mechanism due to pulling the crown too hard is also not covered.
5. The warranty is void if the watch has been tampered with. It is fairly easy for the service center to tell if the watch is not working or damaged due to user action or if the watch has been tampered with. In such cases there will be a charge for the repair which will be assessed by the service center.